FAQ
Frequently Asked Questions -
Before calling our Tech Support 99% of problems are solved by:
1. Restarting NVR/DVR
2. Restarting iPhone / Android Phone
AJAX:
Quick Guides:
| Playback / Backup | New GUI (Blue Menu) - V4 |
| Playback / Backup | Old GUI (Black Menu) - V3 |
DVR/NVR
| Unbinding DVR/NVR - PT Cloud APP |
| TVI DVR - Adding more IP Channels |
EUI (New GUI 2021)
| EUI - 2021 New GUI |
| EUI Playback Guide |
| EUI - Searching |
V4 GUI (86** / 89** Series)
| Playback |
| Backup V3/V4 |
| Live View |
| Password Reset |
| DDNS - Guide |
| DDNS Website |
| Change DVR/NVR Password |
| Change Camera Name |
| Playback & Backup |
| Australia DST Settings |
| Spot Monitor Config |
| Menu Output Mode |
| Gmail Settings - Email Alerts |
Audio Recording - IP camera with Mic
| Enabling Audio Recording |
Networking
| Port Forwarding Cheat Sheet |
| PT Cloud Cheat Sheet |
NVMS V3 - PC
| Quick Guide |
| Login to PT Cloud Via NVMS V3 PC |
NVMS 7000 - PC / Mac
| Password Reset |
| Playback & Setup - PC |
| NVMS User Manual |
| Password Reset |
| Encryption Key |
IP Camera
| Defaulting an IP Camera |
| Audio Connection |
| RJ45 Connector Diagram |
| RTSP Settings |
| PTZ - Higher Tilt Angle |
PTZ - Enable Auto/Smart Tracking
| Adding LTS IP Camera by ONVIF to 3rd Party Recorder |
| Record Parameters Chart - Recommended settings |
AI Camera - CMIP3D** / 3C**
| VCA Function - Record to SD Card |
| Enabling White light on Colour 247 IP Camera |
| Enabling Warning Message & Strobe Alarm light CMIP3D** AI Series |
| Configuring Human AI with Line cross VCA Function & Notifications |
| Configuring Hybrid IR Function |
TVI Camera -
| Enabling White light on Colour247 - TVI |
ANPR - License Plate Recognition
| ANPR Cheat Sheet - 2nd Gen LPR camera with Deep Learning |
| White List / Black List |
| ANPR Gen1 Cheat Sheet |
Intercom
| Commercial Doorbell Quickguide |
| Modular Intercom Quickguide |
| LTH-M201-CAUB - Terminal Wiring 2025 |
| Lock Installation - Wiring guide |
| Secure Door Module - Wiring guide |
| Secure Door Module - Configuration guide |
| Two-Wire (Distance Chart) |
| Commercial Doorbell - Connecting via WiFi & 12v DC |
Web Browser
| Email Configuration |
| Live View |
| Local Save Path |
| Edge / Internet Explorer |
LTS Connect
| LTS Connect Help (in LTS Connect App go to -> More -> Help) |
Misc
| Bracket Compatibility - TVI |
| Bracket Compatibility - IP |
| 3rd Party List |
| POS Compatibility |
| POS Connection Guide |
| NAS Connection Guide |
| TF Card Compatibility |
| Control 4 Compatibility list |
