Ajax - Sim card & Cloud Services

Ajax - Sim card & Cloud Services main image Ajax - Sim card & Cloud Services image
Ajax Systems Services

Always Connected. Always Recorded.

Ajax SIM keeps every alarm signal moving — Ajax Cloud Storage keeps every clip safe. Two recurring services that strengthen the system you've already installed, and open a new revenue line for your business.

Shop Ajax SIM Cloud Storage Plans
Ajax Cloud Storage and Ajax SIM key visual
Multi-Carrier Roaming SIM
Locked to Your Hub
Cloud Video Backup
Managed via Ajax App
Recurring Revenue for Installers
Ajax SIM

Your Security System's Reliable Lifeline

A security system is only as good as its weakest communication link. Ajax SIM removes that weak link entirely.

Ajax SIM key features overview

Ajax SIM isn't a standard SIM card — it's a dedicated powerhouse designed specifically for Ajax security systems. It automatically locks onto the best available network, scanning across carriers to guarantee uninterrupted, reliable alarm transmission. Whether it's a quiet night at home or a busy day away, the system stays online.

Right out of the box, end users get robust, unlimited cellular connectivity. No complicated setup, no weak signals — just dependable performance from the moment the hub powers on.

  • Seamless connectivity: scans for the strongest network and switches carriers on the fly, so protection continues without dropouts or delays.
  • Locked and loaded security: each Ajax SIM is uniquely tied to your hub, while the Ajax Cloud server constantly monitors the connection.
  • Built for one job, done right: a single mission — transmitting events and alarms securely and reliably, with no shared bandwidth or distractions.

See Ajax SIM in the App

Activation and monitoring happen directly inside the Ajax app — no separate carrier account required.

Ajax SIM Data Plans

Ajax SIM is sold as a renewable annual subscription tied to the hub. Data allowances are intentionally modest — the SIM is built purely for alarm signalling, not general internet use.

Ajax SIM tariff and data plan for hubs
Ajax Cloud Storage

Secure, Simple, Seamless Video Storage

Keep Ajax IndoorCam and DoorBell footage safe and accessible — no extra hardware, no complicated setup.

Ajax Cloud Storage key visual

With just a few taps in the Ajax app, event-based video clips from IndoorCam and DoorBell are securely stored in the cloud, ready whenever you need them. No NVR, no SD card to manage, no extra hardware on site.

  • Grow your business: unlock new revenue streams with a dependable cloud service customers are happy to subscribe to.
  • Simple setup and control: activate and manage cloud storage directly through the Ajax app — intuitive and user-friendly.
  • Tailored plans: flexible subscription options so customers only pay for what they need.
  • Pro-level management: Ajax PRO apps let professionals remotely oversee, pause, or reactivate client subscriptions.

Cloud Storage Plans at a Glance

Three tiers to match different households and budgets — all managed and switched directly from the Ajax app.

Economy

Budget-Friendly
Devices Covered4
Resolution1080p
Photos per Notification1
Billing Cycle30 Days

Premium

Maximum Detail
Devices Covered1
Resolution2K
Photos per Notification5 (GIF)
Billing Cycle30 Days (7-Day Also Available)

Why Both Services Matter Together

Ajax SIM protects the alarm signal. Ajax Cloud Storage protects the evidence. Together they close the two biggest gaps in a typical alarm-only installation.

No Single Point of Failure

An alarm system connected only to home Wi-Fi or a fixed landline goes silent the moment that connection is cut — accidentally or deliberately. Ajax SIM gives every hub an independent cellular path that doesn't depend on the property's own network.

Evidence That Survives the Incident

Footage stored only on a local SD card or NVR can be stolen, damaged, or destroyed along with the rest of the property. Cloud-stored clips exist independently of whatever happens on site.

Zero Extra Hardware

Both services activate from inside the Ajax app on hardware you've already installed. No additional cellular router, no separate NVR purchase, no extra cabling — just a subscription switched on remotely.

Customer-Controlled, Pro-Managed

End users activate and manage their own subscriptions in the standard Ajax app. Installers using Ajax PRO apps can still see, pause, or reactivate services remotely — useful for support calls and account reviews.

Recurring Revenue, Not Just a One-Off Sale

Hardware margin happens once. Ajax SIM and Cloud Storage subscriptions happen every year — or every month.

Ajax SIM Renews Annually

Sold as a 12-month subscription per hub, Ajax SIM gives installers a natural annual touchpoint with every client — an opportunity to check in, review the system, and upsell additional devices or services.

Cloud Storage Renews Monthly

With no fixed price set by Ajax, dealers set their own retail pricing for the local market — meaning the margin on Cloud Storage subscriptions is entirely in the installer's control.

Sell It at Commissioning

Both services are easiest to sell at the point of installation, while you already have the client's attention and the hub is being configured. Bundle the first year of Ajax SIM and a Cloud Storage plan into the initial quote.

Manage Many Clients from One App

Ajax PRO apps let you monitor SIM connectivity and Cloud Storage subscription status across your entire client base — flagging lapsed services before they become a support call.

Frequently Asked Questions

Common questions from installers and end users about Ajax SIM and Cloud Storage.

Can an Ajax SIM be moved between hubs?
Each Ajax SIM is securely locked to the hub it was activated with, preventing misuse if removed. It can be transferred to a different Ajax hub if needed, but it cannot be used in non-Ajax devices or repurposed as a general-use SIM.
Does Ajax SIM replace the need for a fixed internet connection?
Ajax SIM is most commonly used as a backup communication path alongside Ethernet or Wi-Fi, or as the primary connection where fixed internet isn't available or reliable. Because it automatically switches between carriers for the strongest signal, it's particularly useful as a fail-safe so the alarm signal still gets through if the property's main internet connection goes down.
How much data does Ajax SIM actually need?
Very little. Ajax SIM is purpose-built for alarm signalling, not browsing or streaming, so data allowances are intentionally modest — see the tariff table above for current plan details. It's designed to be efficient, not a general-purpose mobile data SIM.
Can a customer switch Cloud Storage plans later?
Yes. Subscriptions are managed directly in the Ajax app, and customers can change plans as their needs change — for example, moving from Economy to Standard if they add more cameras, or to Premium if they want higher resolution clips on a single device.
Who sets the price for Cloud Storage subscriptions?
Ajax does not set a fixed retail price for Cloud Storage. Dealers and installers price subscriptions according to their own market — register a trade account with LTS Security Australia for current wholesale terms.
Do I need an Ajax PRO app to manage client subscriptions?
End users can fully manage their own Ajax SIM and Cloud Storage subscriptions from the standard Ajax app. For installers who want to oversee subscriptions across multiple client sites — pausing, reactivating, or reviewing status remotely — the Ajax PRO apps add that professional management layer.

Ready to add Ajax SIM and Cloud Storage to your next quote? Shop Ajax SIM or register your trade account for pricing.

Two Services. Zero Extra Hardware. Ongoing Revenue.

Ajax SIM and Ajax Cloud Storage — available now through LTS Security Australia, the authorised Ajax Systems distributor.