Intercoms - Akuvox Cloud

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Australia's Leading Smart Intercom & Access Control System

Akuvox delivers SIP, Android, AI and cloud-powered door phones, indoor monitors and access control for residential buildings, apartments, commercial sites and aged care facilities. Available in Australia exclusively through LTS Security.

SIP + Android + AI Cloud-Managed via SmartPlus 15+ Access Methods ONVIF Compatible Authorised Australian Distributor
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About Akuvox

What is Akuvox?

Akuvox is a global pioneer of smart intercom technology, headquartered in Xiamen, China, with offices and distribution partners worldwide including Australia. Founded in 2005, Akuvox holds over 300 patents and has deployed systems in more than 100 countries.

What sets Akuvox apart is its unification of four core technologies in a single product ecosystem: SIP for standards-based VoIP communication, Android for powerful on-device applications, AI for face recognition and intelligent access, and cloud via the SmartPlus platform for remote management at any scale.

From a single villa door station to a 500-apartment complex or a multi-site commercial portfolio, Akuvox scales to fit the project.

Explore the Full Range
Akuvox Smart Intercom System — LTS Security Australia

Why Choose Akuvox

Key Features of the Akuvox Ecosystem

Akuvox convergences the most advanced intercom technologies into a single, unified platform that installers and building managers can deploy and manage with ease.

SIP-Based Architecture

Every Akuvox door phone supports the SIP protocol, making it compatible with any IP-PBX, VoIP platform, or SIP server. Calls route over your existing network infrastructure.

Android OS on Flagship Models

The S and X series run Android OS, enabling a full touchscreen interface, third-party app integration, real-time face recognition and over-the-air firmware updates.

AI Face Recognition

Models including the S539, X915, X916 and EC33 use deep-learning AI for accurate, contactless face recognition access — no card or PIN required.

SmartPlus Cloud Platform

Akuvox SmartPlus lets building managers provision residents, grant and revoke access remotely, manage door stations and monitor events across multiple sites from a single dashboard.

15+ Access Methods

Support for facial recognition, RFID (13.56MHz and 125kHz), PIN, QR code, Bluetooth mobile key, fingerprint, NFC, licence plate recognition and remote app unlock.

ONVIF Integration

Akuvox door phone cameras are ONVIF-compliant, allowing video feeds to integrate directly into your NVR or VMS for unified video surveillance alongside your intercom.

2-Wire Retrofit

Akuvox's 2-Wire intercom range upgrades existing analogue systems to full IP video intercom performance using the building's existing 2-wire cable — no rewiring required.

Third-Party Integration

Wiegand, OSDP, RS485, dry contact and open API support for integration with Milestone, Genetec, Dahua, Hikvision, Suprema, Lenel and other leading platforms.


IP Video Door Stations

Akuvox Door Phones

From a compact single-button villa door station to a flagship 10" Android commercial door phone, Akuvox has a model for every project type and budget.

Akuvox S539 10-inch Android door phone with AI face recognition
Flagship

Akuvox S539

10" Android touchscreen door phone with triple cameras, AI face recognition and 15+ access methods. IP66 rated. Ideal for premium apartment lobbies and commercial entries.

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Akuvox X916 Android door phone with starlight camera
Android

Akuvox X916

Android door phone with a starlight camera for exceptional low-light image quality. Face recognition, RFID, PIN and app unlock. Available in LTE version for mobile network connectivity.

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Akuvox X912 vandal-resistant video door phone IK10
Vandal Resistant

Akuvox X912

IK10 vandal-resistant Android door phone for high-traffic or high-security environments. Physical and touch keypad options, 2MP camera, RFID and PIN access, PoE powered.

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Akuvox R29 AI-powered SIP door phone with face recognition
AI + SIP

Akuvox R29

AI-powered SIP/Android hybrid door phone with facial recognition, Bluetooth mobile key and dual camera option. Available with LTE or fingerprint reader. A versatile workhorse for any site.

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Akuvox E18 7-inch face recognition door phone
Face Recognition

Akuvox E18

7" face recognition door phone with a large display, RFID card reader and built-in microphone and speaker. Ideal for managed residential buildings and small commercial sites.

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Akuvox E12 compact SIP video door phone
Entry Level

Akuvox E12

Compact SIP video door phone for villas and small residential projects. Simple installation, RFID reader, 720p camera, PoE or 12V DC powered. Cost-effective without compromising on quality.

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Akuvox S535 Android door phone with AI face recognition
New Model

Akuvox S535

Next-generation Android door phone with AI face recognition, QR code scanning and RFID in a sleek modular design. 2MP wide-angle camera, PoE powered, suitable for multi-tenant residential and commercial lobbies.

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Akuvox X915 Android door phone with HID access support
Android + HID

Akuvox X915

Android door phone with face recognition, RFID and HID iClass or HID Prox card reader options for sites requiring HID-based access credentials. 2MP camera, PoE, tamper alarm and IP65 weather rating.

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Akuvox R20K SIP door phone with RFID and keypad
SIP Workhorse

Akuvox R20K

Reliable SIP video door phone with built-in keypad for PIN access, RFID card reader and 720p camera. Designed for residential and light commercial deployments where simplicity and reliability are paramount.

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Akuvox E20S SIP video door phone slim design
Slim SIP

Akuvox E20S

Ultra-slim SIP video door phone with a clean aesthetic for architecturally designed residential entries. Full HD camera, RFID reader, PoE powered and compatible with any SIP PBX or the SmartPlus cloud platform.

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Residential & Commercial Monitors

Akuvox Indoor Monitors

Smart touchscreen indoor monitors that let residents answer the door, view cameras, control smart home devices and manage access — all from a single panel on the wall.

Akuvox X937 15.6-inch surveillance and intercom AI monitor
New Flagship

Akuvox X937

15.6" AI surveillance + intercom monitor — the most advanced Akuvox indoor unit available. Combines live ONVIF camera feeds, door call answering, smart home control and AI analytics in a single large-format panel. Ideal for premium apartments and concierge desks.

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Akuvox S567 10-inch Android indoor monitor touchscreen
Android Monitor

Akuvox S567

10.1" Android indoor monitor with a full touchscreen interface, built-in camera for face recognition unlock, ONVIF multi-camera view, smart home device control and SmartPlus cloud connectivity. Perfect for modern apartment fit-outs.

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Akuvox S565 10-inch video indoor monitor
10-Inch Video

Akuvox S565

10" video indoor monitor with a high-resolution touchscreen, SIP calling, ONVIF camera view and alarm I/O. Supports multi-door station monitoring and is compatible with all Akuvox door phones and the SmartPlus platform.

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Akuvox S563 8-inch SIP indoor monitor
SIP Monitor

Akuvox S563

8" SIP indoor monitor with touchscreen display, door camera view, two-way audio and alarm input/output. A versatile and cost-effective choice for SIP-based residential intercom systems, compatible with any SIP PBX or SmartPlus cloud.

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Akuvox S562 7-inch Linux indoor monitor
Linux Monitor

Akuvox S562

7" Linux-based indoor monitor offering a slim, elegant design for wall mounting. Provides reliable SIP calling, door camera view, remote unlock and alarm I/O — without the overhead of Android. Great for large-scale, budget-conscious deployments.

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Smart Access Control

Akuvox Access Control Devices

Akuvox access control spans everything from multi-door IP controllers to compact RFID readers — all manageable from a single ACMS dashboard or integrated directly into your existing VMS or access platform via Wiegand, OSDP or RS485.

15+ Access Methods

AI face recognition, RFID (13.56MHz and 125kHz), PIN, QR code, Bluetooth mobile key, fingerprint, NFC and remote app unlock — all supported in a single device.

Cloud or On-Premise Management

Manage users, access schedules and audit logs centrally via the ACMS web platform or SmartPlus cloud — or integrate with your existing third-party VMS via open APIs.

Open Protocol Integration

Wiegand 26/34, OSDP v2, RS485 and dry-contact relay outputs ensure compatibility with virtually any existing access control panel or door hardware.

Multi-Door Controllers

The A094 and A095 controllers manage up to 4 doors independently, with anti-passback, first-person-in rules, two-factor authentication and occupancy tracking.

Akuvox A095 smart 4-door access controller with PoE and WiFi
New — 4 Door Controller

Akuvox A095

Next-generation 4-door IP access controller with PoE+ input, built-in Wi-Fi and advanced features including anti-passback, first-person-in, two-factor authentication and occupancy control. Supports Wiegand readers and manages up to 100,000 users. Ideal for commercial buildings and multi-tenancy sites requiring centralised access management.

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Akuvox EC33 IP elevator access controller
Elevator Controller

Akuvox EC33

IP elevator access controller that restricts which floors each resident can access. Integrates with Akuvox door stations and indoor monitors to enforce floor-level access control in apartment buildings — residents can only travel to their authorised level. Managed via ACMS and compatible with most elevator control panels.

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Akuvox A094 4-door IP access controller with camera
4 Door Controller

Akuvox A094

Networked 4-door access controller combining a 2MP wide-angle camera, RFID reader (13.56MHz), QR code scanner and optional Bluetooth mobile key in one PoE-powered unit. Wiegand output allows connection of external readers on each door. Anti-passback and time-zone scheduling built in. Available in a Zero version with no external AC-to-DC adaptor required.

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Akuvox A08 IP access control terminal RFID Bluetooth QR
Multi-Credential Reader

Akuvox A08

Compact IP access terminal supporting RFID (13.56MHz and 125kHz), QR code, Bluetooth mobile key and PIN. Available in standard, HID iClass and HID Prox card versions for compatibility with existing HID-based systems. Wiegand 26/34 and RS485 outputs. A Zero version with built-in QR scanner requires no extra peripherals. Ideal for internal doors, car parks and secondary access points.

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Akuvox A05 face recognition access control terminal
Face Recognition

Akuvox A05

AI face recognition access terminal with a built-in display, camera, RFID reader and PIN keypad. Stores up to 10,000 face templates locally and operates offline if cloud connectivity is unavailable. Suitable for high-security doors, server rooms or any site where credential-free touchless access is required. Managed via ACMS or standalone.

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Retrofit & New Build Solution

Akuvox 2-Wire IP Video Intercom

Full SIP video intercom performance — including HD video calls, remote app unlock, face recognition and cloud management — delivered over a single pair of existing wires. No network cable. No rewiring. Up to 300 metres of transmission distance.

Why 2-Wire?

Thousands of Australian apartment buildings were wired with analogue intercom cable decades ago. That infrastructure is still perfectly capable of carrying a modern IP video intercom system — you just need the right equipment to bridge the gap.

Akuvox 2-Wire technology uses the building's existing single pair of wires to carry both power and data simultaneously. Each device on the bus receives its operating power and network connectivity from the same two-core cable, eliminating the need for individual power supplies or Cat6 network runs throughout the building.

The result: a full upgrade to modern IP video intercom, resident smartphone app access and cloud management — at a fraction of the cost and disruption of a full rewire.

Key capabilities:

  • Up to 300 metres of cable transmission per segment
  • Power and data over the same pair — no separate power supplies per unit
  • Full SIP video calling, RFID and app-based remote unlock
  • Cloud-managed via the SmartPlus platform
  • Mix and match 2-wire devices with standard IP devices on the same installation
Shop 2-Wire Intercom
How Akuvox 2-Wire Works SmartPlus Cloud IP Router / Switch Ethernet / PoE Ethernet NS-2 Network Switch IP to 2-Wire converter Up to 300m R20K-2 Door Station Ground Floor S562W-2 / C313W-2 Indoor Monitor Level 1 unit S562W-2 / C313W-2 Indoor Monitor Level 2 unit SmartPlus App 2-Wire bus IP / Ethernet
Mix 2-Wire and IP on the Same Site

Akuvox 2-Wire systems are fully compatible with standard IP Akuvox door phones and indoor monitors on the same installation. A new-build lobby can use a flagship IP S539 door station while the apartment corridor wiring uses the 2-wire bus to each unit. The NS-2 network switch bridges the two seamlessly, and all devices — IP and 2-wire alike — are managed together through the SmartPlus cloud platform or a SIP PBX. This hybrid approach gives you the flexibility to use the best technology for each part of the building without compromise.

Akuvox 2-Wire Product Range

Everything you need for a complete 2-Wire IP video intercom installation — door stations, indoor monitors and network infrastructure.

Akuvox R20K-2 2-wire SIP video door phone with RFID and keypad
2-Wire Door Station

Akuvox R20K-2

2-Wire SIP video door phone with RFID card reader, PIN keypad and 720p camera. Connects directly to the 2-wire bus — no separate power supply or network cable needed. Ideal for main entry doors on retrofit projects where existing wiring is in place.

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Akuvox R20A-2 2-wire SIP video door phone audio only
2-Wire Door Station

Akuvox R20A-2

2-Wire SIP audio door phone with RFID and PIN access. A cost-effective 2-wire option for secondary entrances, basement car parks or pedestrian gates where video at that specific entry is not required.

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Akuvox E12S-2 compact 2-wire single button door phone
2-Wire Door Station

Akuvox E12S-2

Compact single-button 2-wire SIP video door phone for villa gates, small residential buildings or secondary access points. Minimal footprint, 2-wire bus powered, full video intercom functionality.

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Akuvox S562W-2 new 2-wire SIP indoor monitor touchscreen
New Model

Akuvox S562W-2

The latest 2-wire indoor monitor from Akuvox — a 7" Linux touchscreen indoor panel that runs entirely off the 2-wire bus with no separate power supply. Full video call answering, remote door unlock and ONVIF camera view in a slim, modern design.

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Akuvox C313W-2 2-wire SIP indoor monitor compact
2-Wire Monitor

Akuvox C313W-2

Compact 2-wire SIP indoor monitor for apartment units. Bus-powered over 2-wire, supports video call answering, remote door unlock and audio monitoring. A proven, reliable choice for large-scale apartment retrofits.

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Akuvox NS-2 2-wire IP network switch infrastructure
Infrastructure

Akuvox NS-2

The heart of the 2-wire system. The NS-2 is a PoE-powered 2-wire IP network switch that connects your IP router to the building's 2-wire bus. It provides the IP gateway, bus power and data bridging for up to 8 connected 2-wire devices. Multiple NS-2 units can be daisy-chained to cover larger buildings.

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Akuvox NC-2 ethernet to 2-wire adaptor coupler
Infrastructure

Akuvox NC-2

Ethernet to 2-wire adaptor that allows a standard IP Akuvox door phone or indoor monitor to be connected to the 2-wire bus. Use the NC-2 to mix a flagship IP door station (e.g. S539) into an otherwise 2-wire building — bridging IP and 2-wire devices on the same installation.

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Akuvox NX-2 2-wire ethernet adaptor kit extender
Infrastructure

Akuvox NX-2

2-Wire Ethernet adaptor kit for extending network connectivity to IP devices that are far from the nearest switch. The NX-2 converts a 2-wire segment into a standard Ethernet port, allowing an IP device to sit on the 2-wire bus with no local network cable run required.

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Cloud Platform

Akuvox SmartPlus — Cloud Intercom Management

SmartPlus is Akuvox's cloud-based intercom platform that transforms how residents interact with their building and how managers control access across their portfolio.

For residents:

  • Answer the door from anywhere via smartphone
  • Unlock the door remotely with a single tap
  • Issue temporary digital keys to visitors, contractors or guests
  • View door camera feeds in real time
  • Receive instant push notifications for every visitor

For building managers:

  • Provision residents and manage access centrally from a web dashboard
  • View access logs and audit trails for every entry point
  • Manage multiple buildings from a single account
  • Integrate with property management systems
Learn About SmartPlus

Akuvox Smart Intercom — See It in Action

Akuvox Smart Intercom System Overview Video

System Architecture

How the Akuvox System Works

When a visitor presses the door station, the call routes through Akuvox's cloud infrastructure to deliver a video call to the resident's app — wherever they are in the world.

1

Visitor Presses Door Station

The Akuvox door phone captures a live video image and initiates a SIP/cloud video call to the configured indoor monitor and smartphone app.

2

Resident Receives Video Call

The call rings on the indoor monitor, the SmartPlus app (iOS/Android) and any SIP desk phone — simultaneously, anywhere in the world.

3

Door Unlocked Remotely

The resident taps unlock on the app or monitor. The door station signals the door strike or magloc via its relay output to release the door.

4

Access Logged in the Cloud

Every entry event — who accessed, when and how — is recorded in the SmartPlus dashboard for building managers to audit at any time.

Applications

Akuvox Solutions by Application Type

Akuvox's intercom and access control products are suitable for a broad range of building types and project scales.

Residential Apartments

Main lobby door station, per-floor or per-unit indoor monitors, resident SmartPlus app, and building manager dashboard. Scales from a 4-unit villa to a 500-apartment complex.

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Villa & House

Single door station at the front gate, indoor monitor in the home, and SmartPlus app for remote unlock. Add access control readers and CCTV camera integration via ONVIF.

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Commercial Buildings

Multi-entry door stations with face recognition and RFID, integrated with a VMS or IP-PBX. SmartPlus Commercial provides multi-tenancy management and time-based access scheduling.

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Aged Care & Healthcare

Akuvox's assisted care solutions provide safe and dignified entry for residents. Emergency call panels, nurse call integration and wandering prevention across care facilities.

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Building Retrofits

Upgrading an existing 2-wire analogue intercom system to IP? Akuvox's 2-Wire range does it over the existing cable, with no rewiring disruption to residents.

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Public Space & Car Parks

Vandal-resistant door stations, licence plate recognition, emergency intercoms and long-range access readers for car park boom gates and perimeter access.

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Common Questions

Frequently Asked Questions — Akuvox

What is Akuvox?+
Akuvox is a global leader in smart intercom technology, combining SIP, Android OS, AI facial recognition and cloud management in a single product ecosystem. Founded in 2005, Akuvox holds over 300 patents and has deployed systems in more than 100 countries. In Australia, Akuvox products are available exclusively through authorised distributors including LTS Security.
Where can I buy Akuvox in Australia?+
LTS Security Australia is an authorised Akuvox distributor. You can purchase the full Akuvox product range — door phones, indoor monitors, access control, 2-wire intercom and accessories — through our online store or by opening a trade account. Open a trade account here.
What is the Akuvox SmartPlus app?+
SmartPlus is Akuvox's cloud-based intercom management platform available on iOS and Android. Residents can answer the door, unlock gates and issue digital guest keys from anywhere in the world. Building managers use the SmartPlus dashboard to provision residents, manage access rules and review entry logs across multiple properties.
What is the difference between Akuvox SIP and Android door phones?+
SIP door phones (E and R series) use the standard SIP VoIP protocol and work with any SIP PBX or SIP server. They are ideal where a reliable, standards-based system is required. Android door phones (S and X series) run Android OS and offer advanced features including AI face recognition, a full touchscreen interface, third-party app integration and OTA firmware updates — at a higher price point.
What access methods does Akuvox support?+
Akuvox supports over 15 access methods depending on the model: AI facial recognition, RFID card (13.56MHz and 125kHz), PIN code, QR code, Bluetooth mobile key, NFC, fingerprint, licence plate recognition, and remote unlock via the SmartPlus app. Multiple methods can be combined on a single device.
Can Akuvox integrate with third-party systems?+
Yes. Akuvox products support Wiegand, OSDP, RS485, dry contact relay and ONVIF protocols. This allows integration with leading platforms including Milestone, Genetec, Dahua, Hikvision, Suprema, Lenel, Gallagher and most major VMS and access control systems. An open REST API is also available for custom integration.
What is the Akuvox 2-Wire intercom system?+
Akuvox 2-Wire intercom allows existing buildings to upgrade to full IP video intercom — with video calls to smartphones, app-based remote unlock, and cloud management — over their existing 2-wire analogue cable. No rewiring is needed, making it the ideal upgrade solution for strata and residential buildings.
Is Akuvox suitable for apartment buildings?+
Yes, apartment buildings are one of Akuvox's core applications. The system supports a main lobby door station calling through to per-unit indoor monitors and residents' smartphones simultaneously. The SmartPlus platform provides building managers with centralised provisioning and access management. Akuvox scales from a 4-unit villa to a 500+ apartment complex.

Ready to Supply or Install Akuvox?

LTS Security is Australia's authorised Akuvox distributor. Open a trade account for wholesale pricing, technical support and the complete Akuvox product catalogue.

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