Healthcare - Akuvox

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Akuvox MR01 Healthcare Fall Detection in Aged Care
AKUVOX HEALTHCARE

Smart Aged Care & Hospital
Intercom Solutions

Non-contact fall detection, emergency calling, and full facility intercom — Akuvox brings AI-powered care technology to Australian aged care, senior living, and hospital environments.

Talk to LTS Security Australia See the MR01 Radar
AKUVOX AUTHORISED DISTRIBUTOR — AUSTRALIA MR01 FALL DETECTION RADAR AGED CARE · SENIOR LIVING · HOSPITAL SMARTPLUS CLOUD INTEGRATION

Technology Built for
People Who Need It Most

As Australia's aged care sector grows, the demands on facilities, installers, and care providers are intensifying. Akuvox's healthcare range addresses the two biggest gaps: detecting when someone has fallen or left their bed without a caregiver present, and connecting residents, staff, and monitoring centres through a reliable, integrated intercom system.

LTS Security Australia, as Akuvox's authorised Australian distributor, supplies and supports the full Akuvox healthcare and assisted care solution suite — from the MR01 millimeter-wave radar to complete SIP intercom infrastructure for aged care facilities, hospitals, and residential care.

Caregiver assisting elderly resident - Akuvox healthcare monitoring
PRODUCT SPOTLIGHT

Akuvox MR01

AI-Powered Millimeter-Wave Radar for Non-Contact Activity Awareness — the only dedicated healthcare product in the Akuvox range, built specifically for fall and bed-exit monitoring in care environments.

MR01 — Fall Detection Assistant Radar

Room-wide non-contact monitoring for falls and bed exits. Designed for aged care, senior living, and residential care settings.

Akuvox MR01 Front View MR01 Wall Mounting Bracket
Fall Detection Bed Exit Detection Wi-Fi PoE Ceiling Mount Wall Mount Multi-Person SmartPlus Cloud

Akuvox MR01 brings intelligent sensing to senior living, residential safety, and smart monitoring scenarios. With accurate fall and bed-exit detection, flexible deployment, and seamless platform integration, it helps caregivers respond faster and operate more efficiently.

Key Specifications
TechnologyMillimeter-Wave Radar (mmWave)
Detection Coverage6m x 4m per unit
Detection Accuracy>95%*
Detection TypesFall Detection, Bed Exit Detection
Multi-TargetYes — multiple persons per room
ConnectivityWi-Fi, PoE
MountingCeiling or Wall
Installation AidBuilt-in level indicator on bracket
PlatformAkuvox SmartPlus + open API
Alarm DeliverySmartPlus App, landline call
Important Notice The MR01 is not a medical device and is not intended for the diagnosis, treatment, cure, monitoring, or prevention of any disease or medical condition. It does not replace professional medical care, direct observation by caregivers, emergency services, or life-safety systems. Detection performance may vary depending on room layout, installation conditions, network/power status, and user movement patterns. False alerts or missed detections may occur.

Room-Wide Awareness, Zero Contact

The MR01 monitors falls and bed exits across a 6m x 4m coverage zone — one device can effectively cover an entire room, reducing overall deployment cost while ensuring timely caregiver follow-up.

Reliable Detection Performance

Powered by edge AI and machine learning that continuously improves over time, the MR01 achieves over 95% detection accuracy.* A built-in level indicator on the mounting bracket ensures precise installation angle for optimal performance.

One Radar, Multiple Persons

Real-world care settings often involve more than one resident per room. The MR01 handles multi-target scenarios — performing reliable fall detection and independently monitoring each bed for exit events simultaneously.

Fast to Deploy, Ready for Scale

Designed with installers in mind, the MR01 offers maximum flexibility in mounting (ceiling or wall), power (PoE or Wi-Fi), networking, and configuration — adapting to any facility environment with ease.

Seamless Platform Integration

Integrates natively with Akuvox SmartPlus cloud, pushing real-time alarms to the SmartPlus App or directly to a landline. The standard open interface also supports integration with third-party elderly-care service platforms.

Contactless by Design

Unlike wearables or pressure mats, the MR01 uses non-contact millimeter-wave radar — no sensors worn by the resident, nothing attached to furniture, and no privacy concerns from cameras. It simply works through the air.

* Internal test data. Results may vary depending on actual installation conditions and usage environment.

The Complete Akuvox Assisted Care & Hospital Solution

Beyond fall detection, Akuvox's SIP intercom ecosystem delivers a full end-to-end care communications platform — connecting residents, staff, and monitoring centres across entire aged care facilities and hospitals.

Fast & Reliable Emergency Calling

100% transmission of SOS signals reaches the monitoring centre with less than 10 seconds' delay — seamlessly integrated with telecare monitoring infrastructure.

Flexible Emergency Calling Methods

Residents can raise an emergency via the indoor monitor's touchscreen, voice command, or a telecare pendant — whichever is most accessible in the moment.

Home Alarm Integration

The indoor monitor connects with door magnets, smoke detectors, and other emergency sensors. When triggered, it automatically alerts the monitoring centre — providing an extra layer of home security.

Mobility Features

A telecare pendant can unlock doors remotely, and a Bluetooth speaker lets residents answer calls without being near the monitor — giving older residents a greater degree of safe independence.

Easy-to-Use for Residents & Staff

The indoor monitor's simplified UI is designed with older adults in mind. For care providers, the system can be remotely operated and maintained from a PC — reducing on-site service visits.

Future-Proof Infrastructure

Built on the open SIP/Android platform, the system is straightforward to upgrade with new devices or features as facility needs grow — protecting the initial investment over time.

Where It Gets Used

The Akuvox healthcare range covers a wide range of Australian care settings — from large institutional facilities to small residential homes.

Residential Aged Care Facilities

Install the MR01 in resident rooms for continuous non-contact fall and bed-exit monitoring. Pair with SIP door stations and indoor monitors for a complete facility-wide intercom and emergency calling network connecting staff, residents, and the care monitoring centre.

Senior Living & Retirement Villages

For independent or semi-independent living settings, the MR01 provides discreet background monitoring without requiring residents to wear anything. Emergency call pendants and Bluetooth speakers give residents peace of mind while preserving their independence and dignity.

Hospitals & Medical Centres

Reduce nursing workload and improve patient safety with real-time fall alerts and bed-exit notifications directly to SmartPlus App or monitoring station. The SIP intercom infrastructure integrates with existing hospital communications and access control systems.

Private Residential Care & Home Care

For older Australians living at home with family or a care provider, the MR01 can be installed in a bedroom or bathroom to deliver the same contactless monitoring available in institutional settings — with alarms pushed directly to a family member's phone via SmartPlus App.

Powered by Akuvox SmartPlus Cloud

MR01 integrates natively with Akuvox SmartPlus — the cloud management platform that pushes real-time fall and bed-exit alarms to the SmartPlus App on any iOS or Android device, or routes alerts directly to a landline. For facilities using third-party elderly-care management software, the MR01's open API makes integration straightforward without proprietary lock-in.

Why LTS Security Australia for Aged Care Projects

Authorised Akuvox Distributor

LTS Security Australia is the authorised Australian distributor for Akuvox. That means genuine product, local warranty support, and access to the full Akuvox catalogue including healthcare, intercom, and access control lines.

Local Australian Technical Support

Our technical support team is based in Australia and is available Mon–Fri to assist with system design, configuration support, and commissioning questions for aged care and hospital projects.

Trade-Only, Project-Focused

We don't sell online to end users. Our model is built around trade relationships with licensed security professionals — including those working on aged care tenders, DA-approved residential care facilities, and hospital upgrade projects.

Frequently Asked Questions

Is the Akuvox MR01 a medical device?
No. The MR01 is not a medical device and is not intended for the diagnosis, treatment, monitoring, or prevention of any disease or medical condition. It is an activity awareness and alert system designed to assist caregivers — it does not replace professional medical care, emergency services, or life-safety systems.
Is there an MR02?
At the time of writing, the MR01 is the only dedicated healthcare product in the Akuvox range. There is no MR02 currently listed. Contact LTS Security Australia for the latest product availability.
How does the MR01 detect falls without a camera or wearable?
The MR01 uses millimeter-wave (mmWave) radar technology to sense movement and activity across the room without visual imaging. It detects the unique motion signature of a fall or a person leaving a bed, triggering an alert without any camera, wearable device, or pressure mat required.
Can one MR01 cover a full room?
Yes. The MR01 has a detection coverage of 6m x 4m, which is sufficient to cover most standard residential care room layouts with a single unit. For larger rooms or irregular floor plans, additional units can be deployed.
What happens when a fall or bed exit is detected?
The MR01 sends a real-time alarm through the Akuvox SmartPlus cloud platform to the SmartPlus App on caregivers' mobile devices. It can also be configured to trigger an alert to a landline. For facilities using third-party elderly-care management systems, the open API allows integration into existing workflows.
How does the Akuvox intercom system integrate with an existing aged care facility?
Akuvox's assisted care intercom solution is built on standard SIP and Android platforms, making it compatible with most IP-based care and monitoring infrastructure. It can integrate with telecare monitoring centres, existing access control systems, home alarm sensors (door magnets, smoke detectors), and third-party care management software.
Do I need to be a registered Akuvox installer?
LTS Security Australia supplies Akuvox products to licensed security professionals through our trade account system. To access trade pricing and ordering, register for a trade account at ltsecurityinc.com.au or contact our NSW office directly on (02) 9135 8750.
MR01 MILLIMETER-WAVE FALL DETECTION 6m x 4m COVERAGE PER UNIT >95% DETECTION ACCURACY WI-FI + PoE SMARTPLUS CLOUD ALERTS OPEN API FOR THIRD-PARTY INTEGRATION

Ready to Specify an Akuvox Healthcare Solution?

Talk to LTS Security Australia for system design advice, trade pricing, and project support for aged care, senior living, and hospital installations.

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