LTS Professional HDD Installation & Firmware Update Service

LTS Professional HDD Installation & Firmware Update Service

This LTS Professional Service covers the expert installation, testing, and configuration of a security-grade hard disk drive into your LTS Platinum or PRO-X NVR, along with a full firmware update performed by an LTS-trained engineer. Rather than leaving critical storage setup to guesswork, this service ensures your recorder is running the latest stable firmware and that the installed HDD has been verified for surveillance-grade reliability before it ever reaches your site. It is designed for integrators and end users who purchase an NVR barebone or NVR + HDD bundle and want the unit arriving fully prepped and ready to deploy.

Key Features

• Engineer-Grade Installation: A qualified LTS technician physically installs the surveillance-rated HDD into the correct SATA bay of your Platinum or PRO-X NVR.
• Full HDD Testing: Each drive is checked for read/write errors and bad sectors before being cleared for deployment.
• Proper Formatting: The drive is formatted to the NVR's required file system so it is immediately recognised and ready to record.
• Latest Firmware Applied: The NVR is updated to the most current stable firmware release, improving stability, security, and feature support.
• LTS Standard Configuration: Core system settings are configured to LTS's recommended baseline, reducing setup time on-site.
• Password Initialisation Removed: The unit is initialised and cleared of default password prompts, streamlining first-time activation for the installer.
• Compatible with Multiple Capacities: Supports the wide range of security-grade drives used across the Platinum range, from smaller desktop units up to enterprise NVRs supporting high-capacity drives per bay.
• Quality Assurance Before Dispatch: Every unit is verified operational prior to leaving the LTS Australia facility.

Why Add This Service to Your NVR Order

Security installers and system integrators often purchase NVR barebones or NVR + HDD kits in bulk, and manually installing, testing, and updating firmware on every unit consumes valuable technician hours. By adding this HDD & Firmware Fee service to a Platinum or PRO-X NVR order, LTS Security Australia handles the labour-intensive groundwork before the unit ships, so your team can go straight to mounting, cabling, and camera configuration on-site. This is particularly useful for larger rollouts, NDAA-compliant government or enterprise projects, and any installer who wants consistent, LTS-standard configuration across multiple recorders.

What's Included

• Installation labour for one security-grade hard disk drive into a compatible LTS NVR
• Full HDD diagnostic test and formatting
• Firmware update to the latest LTS-approved release
• Baseline configuration to LTS standard settings
• Removal of default password initialisation prompt

Frequently Asked Questions

Q: Does this service include the hard drive itself?
A: No, this fee covers the installation labour, testing, and firmware work. The HDD is purchased separately or is already included in an NVR + HDD bundle.

Q: Which NVRs is this service compatible with?
A: It is designed for LTS Platinum and PRO-X series NVR barebones and NVR + HDD units that use standard SATA hard drive bays.

Q: Will my NVR be ready to use straight out of the box?
A: Yes, after this service the drive is tested, formatted, and the firmware is updated, so you can proceed directly to camera setup and network configuration.